2017 READINESS TRAINING

Earlier in 2017 DHSS/DBH in cooperation with The Alaska Training Cooperative began a series of Readiness Trainings for both DBH staff and Grantee Agencies/Providers. Participants included Grantee Agencies/Providers, Executive Directors, Clinical Directors, Chief Financial Officers, and Quality Assurance Managers, as well as DBH and other State Agency staff.

DBH & STATE AGENCY


Performance & Outcome Management

DBH and State Agency staff participated in Performance and Outcome Management training in May, 2017. The 16-hour training taught participants how to develop performance measures for a redesigned system of behavioral health care and how to operationalize and implement these measures for system management and improvement within an Administrative Services Organization environment. This training module on performance and outcome management consisted of four domains:

  1. Principles and techniques of performance measurement and management
  2. Use of benchmarks
  3. Managing on the basis of performance and outcomes; and
  4. HEDIS and CMS data sets.

GRANTEE AGENCY / PROVIDER PERSONNEL


Organization Management Capacity-Leadership & Change Infrastructure

Grantee Agency/Provider Personnel participated in Organization Management Capacity–Leadership and Change Infrastructure training in June 2017. Elements of this training were related to the results from the Readiness Assessment and plan for reform provided by the Colston Group in August 2016. This training focused on agility, flexibility, and stabilization during periods of improvement and change to underscore the need to be prepared for the changes that are inevitable in reform and redesign processes. Participants learned how to position their organization for reform, how to achieve and maintain organizational flexibility and agility, and finally, how to effectively manage the scope of changes that will impact their organization.

All registrants for the 2017 Change Agent Conference are expected to complete and/or review the 2017 Readiness Training. If you did not participate in the May or June event you must register first and then complete the online training. See instructions below for either Grantee Agency/Provider Personnel or DHSS/DBH Employees.

Grantee Agency/Provider Personnel: If you attended the June 2017 training, Organization Management Capacity-Leadership and Change Infrastructure, review the training materials and session recording by going to The Alaska Training Cooperative online learning portal: https://ttclms.remote-learner.net.

For those who were not able to attend the June 2017 event you are expected to register first with The Alaska Training Cooperative by selecting one of the location-based links below. After your registration is processed you will be able to access the online material and recorded training session at https://ttclms.remote-learner.net/ using the same username and password used to complete your registration.

DHSS/DBH Employees: If you attended the May 2017 training, Performance and Outcome Management, review the training materials and session recording by going to The Alaska Training Cooperative online learning portal: https://ttclms.remote-learner.net/.

For those who were not able to attend the May 2017 event you are expected to register first with The Alaska Training Cooperative at https://www.aktclms.org/Training/Class/101856. After your registration is processed you will be able to access the online material and recorded training session at https://ttclms.remote-learner.net/ using the same username and password used to complete your registration.